Return Policy

We're sure you'll love your purchases. But hey, in case you don't... has the same return policy as WHOOPI shops.

  • All sale items are Final Sale! No Returns! No Exchanges!

  • For Full priced items- Credits will be given for purchases returned within 3 three days of purchase  (from the date on a receipt), for a store credit. Credits expire after a year.
  • For delivery/ground Shipping, returns need to be brought to the store or shipped back to WHOOPI.  Shipped returns require an email including the tracking number, up to three 3 days from receiving the order for a store credit. Shipped returns require a signature when returning.
  • In order to ensure a store credit, receipts MUST be presented with in store returns or shipped back with the returned items.
  • WHOOPI does not offer cash or credit card refunds.
  • If your order qualified for free shipping, and you've decided to return parts of your order, $9 will be deducted from your refund if the balance of your order is under $150.
  • Please be aware, once you place your order and it was fulfilled, we will not be able to cancel your order.
  • Whoopi is not responsible for lost or stolen packages. Once Whoopi ships out the item we no longer take responsibly to for it.